What exactly is the e-hail App?

Have you heard of the e-hail app that can be downloaded from the Google Play store and the iTunes App store? Just a few weeks ago, the Uber created app was launched in New York City, which became the first legal e-hail app for livery vehicles. However, a judge ordered it to be paused. The one year pilot program came with lots of criticism and hesitation, as different groups representing livery businesses sued the city to prevent the app’s start. Although the program was stopped recently, that doesn’t mean it will be gone forever. Or stay in New York City for that matter.

The reason livery car companies are uneasy about the potential impact on their business is because e-hail is a pre-arranged service. This causes a problem because certain livery vehicles are not allowed to provide pre-arranged service, according to city rules. This is why a judge ordered an injunction against the program so issues could be reviewed and solved.

If the Uber app was to become legal again, it would end the days of customers standing at the corner, flailing their arms for a ride. Instead, they could simply use the app to see who is available within a 1.5-mile radius and reserve the car. As of now, Uber won’t charge any added fees and users only pay the rate on the meter, but it is hard to say if that will change later on.

Even Mayor Bloomberg endorsed the app, saying, “The launch of Uber’s service is great news for New Yorkers and visitors to our city who want to quickly and conveniently get a ride.” He continued to say in an effort to improve livery service, the program helps to add safety and regulations, which has been the goal of the city for some time.

At Wolpert Insurance, we understand that the evolving world of technology may seem confusing to some livery business owners. However, as services become enhanced, it is important to stay on top of the changes and your protection. With the Livery Exchange Program, your auto insurance coverage is built right in and protects all of your limos and all the vehicles in your fleet. We are experts in livery insurance, and work only with companies who know and value the livery industry!

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